Technical Solutions Specialist, APAC

What You'll Do:

We are seeking a highly motivated Technical Solutions Engineer to grow our Gurgaon team, with solid experience or deep interest in the Ad Tech industry and a real passion for helping clients achieve their marketing goals.

The Technical Solutions team is responsible for qualifying, integrating and maintaining accounts for the largest marketers in the world. Solutions engineers are experts in the inner workings of Criteo's best-in-class technology – they have the ability to easily guide a technical integration and are comfortable with communicating directly with clients.

They also interact with all members of the Operations team which includes Analytics and Creative Services, partnering with Sales, and Account Strategy.

You will support our growing demand and opportunity for complex solutions as well as new products to help further expand Criteo’s footprint in APAC. As a team member of the Sales&Ops organization, you will be the voice of the complex products in both internal and external meetings as well as providing expertise & guidance to both our clients and commercial teams to draw the most value from our technology.

The ideal candidate has an Adtech experience in Web and App. The person must thrive in a start-up environment, eager to deliver consistently in an evolving product landscape.

This is an amazing opportunity to join the world’s leading performance display advertising company.

New client integrations:

• Be the Criteo point of contact for our complex (App troubleshooting, Criteo Offsite Ads, Security concerns…), and new products, across APAC markets
• Understanding of Criteo’s product and integration flows from a technical and sales perspective
• Work with the internal stakeholders in Criteo to understand client business objectives
• Work with cross-functional teams on seamless design and implementation of highly scalable dynamic ad display campaigns.
• Providing feedback to our internals engineering team
• Be responsible and have ownership of the designed end-to-end solution projects.
• Work in a fast-paced innovative environment and be cool under pressure

Optimize existing client setup:

• Troubleshoot live campaigns to improve campaign performance and customer satisfaction
• Technical rollout of our API-related products to our top clients
• Support the App event deployment and troubleshooting

Continuous improvement of processes and tools:

• Participate with the wider global team to improve and develop new tools and processes.
• Contribute to the improvements of the product integration methodology
• Redefine processes to make the Technical Solutions team more efficient and be partners with the business teams
• Proactive development of tools and solutions that will have an impact on our campaign performance or set up to support the growth of our APAC team and facilitate our day-to-day operations
• Provide guidance to other team members on areas of expertise
• Identify bugs, report them, and work closely to our internal teams on their resolution

This role is based at either Gurgaon or Hyderabad.

Who You Are:

• Degree in computer science or technology-related degree.
• Fluent in English, both spoken & written.
• Experience in reviewing and debugging code in the following software languages: HTML, JavaScript, SQL
• Experience related to Android and iOS platforms is advantageous as well as API
• Strong interpersonal and communication skills across all levels of interlocutors
• Experience working closely with internal clients throughout the full implementation of the
• project.
• Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and resolve issues quickly
• Proactivity associated with a “can do” way of working
• Problem-solving and a positive attitude in a fast pace environment
• Autonomous personality and interested in taking initiative and lead on projects
• Can work with full autonomy and as part of a team.
• Attention to detail to act as a consultant and be reactive in front of any potential situations
• Experience with ad technology is a strong advantage, though not mandatory

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.