Manager, Manufacturing IT Infrastructure

This is an Individual Contributor role.

This Manufacturing IT Infrastructure Manager role designs and governs IT infrastructure initiatives at Coca-Cola manufacturing facilities globally. Responsible for managing global server infrastructure and leading the team of Server Infrastructure Analysts. Partners with business leadership, provides counsel on Information Technology related standards and programs. Partners with fellow IT teams in pursuit of implementing standard IT infrastructure solutions. Ensures compliance with cyber security requirements and all other established operating and emerging technology standards, practices, and procedures

What You’ll Do For Us:

• Develop and implement strategies for consistent, secure design patterns across Manufacturing IT server platforms, infrastructure, and applications, globally

• Establish standard operating procedures for managing and supporting server infrastructure and VM Ware

• Design and manage IT strategies and cloud configurations

• Serve as escalation point for troubleshooting complex Server and VM Ware issues

• Serve as Lead technical role in IT projects with Server and VM Ware requirements

• Assist in other projects such as cloud configurations, databases, operating systems, and applications

• Maintain documentation for all operational / support processes for the systems supported; automate repetitive processes where appropriate

• Collaborate with internal and external teams to ensure the introduction of innovative technologies and the replacement of outdated ones where necessary

• Provide supplementary support to the local Client Services team during peak periods and critical situations as necessary

• Ensure adherence to lifecycle management plans, asset management standards, and policies

• Manage local IT Infrastructure contracts and license renewal

• Contribute to shareholder value by eliminating waste and improving operational efficiency

• Manage vendor relationships and service provider performance to ensure compliance with SLAs and agreements

• Promote cultural and ethical values by modeling and coaching for employee commitment and engagement

• Develop and adapt skill set as business and technology evolve

Qualifications & Requirements: 

• Bachelor's degree in computer science or related field

• A minimum of 5 years of related work experience working in Information Technology; building and supporting distributed computing environments. Bottler or manufacturing experience strongly preferred

Functional Skills Requirements:

• A good understanding of the IT OT solutions in plants operations and related infrastructure, to support Manufacturing projects

• As well as Project Management skills (including Microsoft DevOps experience)

• Infrastructure management tools experience (e.g., Commvault backup, SolarWinds, etc.)

• Experience in developing and executing IT solutions to complex business problems

• Experienced in working and collaborating in a cross functional environment

• Robust proficiency in Linux and/or Windows systems

• Strong understanding of virtual computing environments and concepts such as hypervisors, virtual switches, vCPU, and load balancing concepts

• Strong understanding of TCP/IP network concepts including bridging, switching, routing & DNS

• Understanding of Cybersecurity threats and mitigating controls

• Understanding of Public Key Infrastructure

• Experience with cert-manager on Kubernetes is a plus.

• Experience implementing automated software and cloud integration.

• Deep skills with VMware vRealize suite (vRA/vRO) and Custom Workflow Development

• Experience architecting, implementing cluster deployments with a preference for experience with vendor supported variants such as VMware.

• Understanding of Agile Methodologies

• Understand how to build DR, BCP, and Reliable systems. 

• Fluent in virtualization – compute, storage, and networking

• Fluent in Virtualization, VMware SDDC stack, knowledge in Network security/Firewall, Switch and Load balancer concepts including VMware NSX

• General understanding of distributed systems architectures, challenges, and design implications 

• Advanced analytical and problem-solving skills – ability to capture and process input, appropriately escalate issues, obtain, and track issue resolution

• Structured, organized, pragmatic, practical, and hands-on work style, independent decision-making ability

• Excellent verbal and written communication skills, Ability to communicate complex, technical topics to a wide variety of audiences including individuals at all levels of the organization

• Advanced diplomatic and negotiation skills

• Action-oriented and results driven

Leadership Behaviors:

• Be the Role Model

  • Make courageous choices, foster innovation, thrive in ambiguity

• Set the Agenda

  • Envision the future, act as a change agent, apply an enterprise mindset

• Help People Be Their Best Selves

  • Influence across the network, build inclusion, develop talent