Flexible Return Policies

A flexible and clear return policy can ease the apprehensions of first-time buyers. Knowing they can return a product if it doesn’t meet their expectations reduces the perceived risk of shopping with a new online brand.

A flexible and clear return policy can ease the apprehensions of first-time buyers. Knowing they can return a product if it doesn’t meet their expectations reduces the perceived risk of shopping with a new online brand.

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Customer Experience in E-Commerce

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