Consultant - SAP BASIS

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup

About Us

GBS stands for Global Business Systems. Global Business Systems works with teams across all divisions of Springer Nature to implement and manage business critical systems and services. These systems and services provided by Global Business Systems support and integrate with technology platforms used by all parts of the business.

GBS involves few important teams like SAP, Salesforce, Basis, QA, BI and App Factory.SAP stands for Systems, Applications and Products in Data Processing. SAP is a widely acclaimed ERP package used in large or medium size enterprises to integrate the processes across various functions such as Sales, Purchase, Finance and HR etc. The key business functions includes: All customer orders created for books, journals, digital content and open access to customer payments (receivables), other purchases and payments (payables) and all other financial transactions are carried out by users across the globe in SAP. In a nutshell, the SAP system in Springer Nature is a central system which is connected to other springer applications and all direct and indirect transactions are being handled in SAP. For example, Books purchased by customers on link.springer.com and springer.com have a customer order created in SAP. When it comes to IT, the backbone for our company is an SAP enterprise resource planning system that incorporates the key business functions of the whole organization.

A CRM solution is a tech platform aiding Springer Nature in efficiently managing customer interactions across their lifecycle. It encompasses tools for comprehensive customer data tracking with 360° view, sales along with renewals, marketing for effective campaigning and service processes, fostering robust relationships for growth and satisfaction. We opt for top solutions like Salesforce Sales Cloud, HubSpot, CDP & GCP etc. to avoid platform dependency and ensure best-in-class tools.

SAP BI provides self-service data visualization and predictive analytics for large volumes of data available in SAP systems SAP-ECC, SAP-S/4HANA and SAP PI/PO (Process Integration/Process Orchestration) is an integration platform which provides seamless integration between SAP, non-SAP systems and even to 3rd party systems.

App Factory Team mainly involves Full-stack & UI developers to design, develop and provide non-SAP solutions to satisfy business requests - Integrate into commercial products like SAP, Salesforce etc.

Here at Springer Nature Pune, a team of around 90 people are providing services to Springer Nature business in different areas namely:

SAP Technical - ABAP/4, ABAP HANA, UI5, FIORI

• SAP Functional - SAP SD (Sales and Distribution), SAP FI/CO (Finance and Controlling), SAP MM (Materials Management), Ariba, SAP PS (Project System)

• Business Intelligence - SAP BI, GBQ

• Customer Relationship Management (CRM) - Salesforce Sales Cloud, SAP Marketing Cloud (SMC), SAP CRM on-premise, Hubspot, CRM Data Engineering.

• App Factory - VueJS, NodeJS, MySQL

• SAP BASIS - System Administration & Security

USP of SAP team: We deliver global solutions using cutting edge technology from SAP and offer innovative solutions to Springer Nature business across geographies. Handle small and medium large projects in with Agile methodology to cater to business needs and requirement of Springer Nature business and processes in SAP ECC, PI, CRM, BI, SD, FICO and BASIS areas.

About the Role

We’re looking for an experienced BASIS Consultant  who can help our team to support SAP environment and Ready to work in Night Shifts / (24X7) Shifts
Looking for candidates those who can join Immediately, within 30 days (or) Serving Notice Period

Our vision is that researchers have access to a free personalized service with Springer Nature from the moment they log in. Using this they can publish quickly, discover relevant content, make connections, and accelerate their careers. We're creating one convenient place where researchers can manage their tasks, find relevant information to support their work and develop their careers. We support increased submissions to Open Access journals, collections and expedite turnaround times for the publishing process while building lasting relationships with researchers as shown by deeper engagement, curiosity and advocacy.
 
The job is based in our Pune hub, with team members also in New York and Berlin. We offer a mix of remote and in office working, You'll be part of our bigger community of SAP BASIS Consultant, Germany, US and India.

Role Responsibilities:

• As part of an Agile product team, day-to-day you will:

• Take part in our daily stand-ups.

• Contribute to ceremonies like planning, Execution, Troubleshooting  and retrospectives.

• Take part in support and monitoring of our SAP Landscape.

What you will be doing

Within 3 Months you will:

• Get familiar with our technology stack and landscape. Daily work and monitoring processes

• Take part in working of new features as a member of the tech team and perform execution on sandbox servers

• Get familiar with, and take part in, the team’s agile processes and ceremonies.

• Share your opinions and understanding of building resilient and supportable SAP Environment .

 
  

By 3-6 months you will:

• Be a member of SAP BASIS experience with administrating SAP applications (i.e. SAP Basis, Portals, BW, Netweaver, etc)

• Maintain multiple SAP instances that comprise the SAP environment (Training, Development, Quality and production)

• Configuration of SAP spool management and troubleshooting.

• Analyzing ABAP run time errors.

• Batch scheduling and management.

• SAP OSS note implementation.

• Configuring TMS/Maintaining Transport Management system/creating domain controller/releasing change request

• Open SAP message or connection/applying license/register developers/SSCR keys/Migration keys

• Table space reorganization

• Early watch report analysis

• applying support packages/stacks for ABAP and Java

• Setting up of CCMS monitoring

• Mail Configuration for SAP systems using SCOT

By 6-12 months you will:

• Be a Database Administration and System Administration.

• Use a structured approach that minimizes risk and achieves high reliability, availability and performance of each SAP instance.

• Perform critical routine health check of SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc) / Performance Tuning.

• perform complete system refresh activities.

• Perform SAP client administration (create client, copy client, delete client, export/import client) as required.

• Apply Kernel upgrade/DB Patch/Support Packs upgrades through all systems using a structured methodology.

• CTS configuration.

• Configure and manage the SAP printing subsystem for all SAP instances.

• Perform SAP client administration (create client, copy client, delete client, export/import client) as required. 

• Gain knowledge of CLOUD and BTP

• Develop and maintain system documentation for all SAP instances and interfaces

• Participate in user research to better understand our users' needs.

About You:

• 2+ years of experience in a BASIS Consultant.

• Experience SAP NetWeaver administration Oracle and HANA DB Administration

• Good to have in – BTP and CLOUD

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers

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