Project Coordinator (m/w/d)

Job Title: Project Coordinator (m/f/d) 

Locations: Dordrecht, Heidelberg (hybrid working model) 

Application Deadline: 13.11.2024 

About Springer Nature 

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. 

Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup 

About the Role 

The Project Coordinator (PC) is responsible for overseeing full-service vendor activities and content management systems to facilitate the production process from manuscript through to online published files and print product ensuring the accuracy of metadata and the timely, cost-effective release of content to market. Critical are the ability to work independently, maintaining positive and constructive relationships with stakeholders, being able to direct and coach vendors, and have excellent communication skills. 

Job Responsibilities: 

Under minimal supervision, the Project Coordinator is responsible for but not limited to the following: 

Driving an efficient product workflow: 

• Inclusive of overseeing full-service vendor activities, troubleshooting project trouble spots as well as acts as a liaison between vendors, authors, publication editors, Publishing Editorial and Customer Service/Fulfillment to ensure the accuracy of metadata as well as to facilitate the workflow and completion of an assigned project list to produce content that will be viewed on both electronic devices as well as print media. 

Effectively utilizing corporate systems: 

• Proactive use of content management systems and databases with the end goal of advancing the project workflow.  Responsibilities include accurately updating systems on a timely basis, utilizing job sheets, reporting tools, written correspondence, and verbal communication to professionally present project requirements. 

Quality assurance: 

• Actively uphold Springer Nature’s global quality standards for accurate metadata providing feedback to vendors and resolving issues both during the production process as well as post publication.   Document feedback within the appropriate systems and inform supervisors and management of critical issues.  Responsible for checking proofs at various stages as required. 

Customer service: 

• Effective and timely communication with vendors, authors, publication editors, Publishing Editorial, and Customer Service/Logistics as well as department supervisors and managers. Provide timely feedback back to improve upon workflows and vendor performance. 

Cost control: 

• Responsible for keeping management informed of changes to project cost status as well as justifying final invoices as queried by manager. 

• Ad hoc duties as needed 

Experience, skills and qualifications: 

• Bachelor’s degree equivalent 

• Minimum two (2) years' production experience preferred 

• Computer literacy and competency with MS Office Suite products a must 

• Excellent oral and written communications skills required 

• Prior experience with electronic production of titles using author’s files for text/art an asset 

• Experience working with content management systems and databases desirable 

• Experience in scientific publications production (including heavily illustrated medical works and/or mathematics texts) as well as knowledge of electronic attributes such as DTDs and metadata, desirable 

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At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. 

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusio 

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. 

For more information about career opportunities in Springer Nature please visit https://careers.springernature.com/