About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Job Summary

CPE is a global function and handles engineering level customer escalations across the product and solution landscape. CPE brings engineering level skill sets closer to the support. CPE teams are involved in detecting and fixing issues seen with customers. Another major area of contribution is improving the supportability of NetApp products by adding supportability features. 

Person joining this role works for core OS kernel debugging team. He/she is responsible for analysing core dumps and automating analysis of recurring issues.

Job Requirements

  • A strong understanding of concepts related to OS internals, data structures and programming practices.
  • Understanding of Linux system programming.
  • Advanced expertise in Python/Perl and C/C++ programming.
  • Clear understanding of the product development cycle, technical requirements.
  • Proficiency in product development/support within a Linux environment. 
  • An inquisitive mind and a desire to promote innovation 
  • Successfully completed complex technical tasks. 
  • Ability to participate in and drive technical discussions within your team and other cross-functional teams.
  • He/she should be a good team player
  • Ability to learn new technologies and support latest NetApp products as they hit the market.

Interaction

- Strong oral and written communication skills are essential.
- Ability to work collaborativelywithin a team environment of other engineers to meet aggressive goals and high-quality standards.

Your Profile

BE/BTech/M Tech/MS degree or equivalent related experience.

Demonstrated proficiency in an area of expertise is a strong plus, including 1-2 years of experience working in that area of expertise

Typically requires a minimum of 2 years of related experience.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.


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