Consultant

Yardi is a global software company providing innovative
property management solutions and services in every real estate market. We are focused on providing our customers
with superior products and outstanding customer service. We are passionate about technology and
believe work should be fulfilling and fun!
We are committed to our customers, employees and the communities where
we live.

We are looking for a dynamic team player with phenomenal
people skills to train clients, support software implementations, and foster
strong client relationships!

What you will do

• Perform complex system and business process
  reviews and other service reviews to identify inefficient processes and make
  sound recommendations for client productivity gains.
• Use your strong teaching skills to effectively
  train clients, manage software integrations, maintenance and updates in
  collaboration in clients.
• Research, analyze and resolve software
  functionality and reporting problems for clients
• Use your strong interpersonal skills and
  positive attitude to establish rapport with clients, build sustaining alliances
  and influence beneficial outcomes
• Collaborate with management and peers to address
  complex client requests and resolve issues
• Perform data mapping, conversions and provide
  other support aligned to successful software deployment
• Determine and document solutions and best
  practices to contribute to a solutions repository
• Focus on best practices and provide
  recommendations to clients regarding ancillary products and services that align
  with our client’s business and operational needs and goals
• Advise and institute best practices relevant to
  clients and the application of Yardi products
• Provide recommendations and informed direction
  to clients regarding ancillary products and services that align with client
  business and operational needs and goals
• Be part of a strong team and work internally
  with analysts, designers, developers, sales, and marketing teams with a focus
  on meeting and exceeding client expectations and maintaining optimum levels of
  customer service support

What you need to have

• Bachelor’s degree in Business, Accounting,
  Finance, Math, or Computer Science or other equivalent degree or experience in
  the property management industry
• 3-5 years of experience in software or business
  process consulting, or equivalent consulting experience interacting with
  customers
• Prior experience working with ERP systems such
  as Oracle and Workday
• Confidence and the ability to positively
  influence clients, peers and management
• High comfort level troubleshooting and problem-solving
  issues
• Great people skills and a desire to work in a team-oriented
  environment
• Critical thinking skills – you are strategic and
  are comfortable challenging assumptions and recommending the implementation of
  new ideas and strategies
• Competence in one or more of the following
  areas: Microsoft operating and network system operation, relational databases,
  and SQL/Oracle languages
• Ability
  to travel up to 70%

What would be helpful to have

• Yardi domain experience
• Knowledge of the property management industry
  and Yardi’s competitors

What you get as a Yardi Employee

• A great place to work with fantastic people
• Ability to learn new technology and develop
  professionally
• Comprehensive benefits – Medical/dental, paid
  time off, sick time, paid holidays, profit sharing, life insurance, and more!

At Yardi,
we’ve created a team of over 9,000 employees in over 40 locations around the
globe dedicated to making great real estate software products and fostering a
collaborative work environment. Yardi is
a place where people with a wide variety of cultural and life experiences come
together to make a difference. Our corporate
culture stresses integrity, respect, trust, responsibility, and fun! Come join our growing team!

All
submissions for open positions should be received through Yardi’s applicant
portal, accessed from Yardi’s corporate website.