Software Engineer II - XM Discover

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Software Engineer II  - XM Discover

Why We Have This Role

Our team is a collection of extremely passionate engineers who are riding the cutting edge of cloud computing and web scalability. We organize and sort terabytes of data and develop solutions used by millions of users every day. We design tools that make sophisticated research simple. Our teams are empowered to choose technologies that are best to solve each problem. In our collaborative culture, you find plenty of opportunities to impact our full-stack product; from Web & mobile UI to data visualization & analysis to microservices APIs to data storage & processing.

How You’ll Find Success

As a Software Engineer at Qualtrics, you should love building simple solutions to solve hard scalability problems. Designing systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work.

Things You’ll Do

• Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems
• Implement new features and optimize existing ones to drive maximum performance
• Work closely with, and incorporate feedback from other engineers, tech-ops, and product managers
• Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers

What We’re Looking For On Your Resume

• 2+ years of relevant experience
• Experience with backend software development (microservices, event driven architectures).
• Familiarity with different database technologies, both SQL and NoSQL options. E.g DynamoDB, Elasticsearch, MongoDB.
• Strong level of curiosity and interest to learn
• Strong algorithms, data structures and coding background
• Disciplined approach to testing and quality assurance
• Experience with Microservices Architecture and distributed systems
• Experience with professional software engineering practices (e.g. unit testing, code reviews, design documents)
• Bachelor’s degree in Computer Science

What You Should Know About This Team

XM Discover provides a deep understanding of customers and employees by evaluating the actual words they use. The industry's leading AI-powered speech and text analytics engine analyzes all feedback and conversations at scale to reveal topics, perception of effort, emotion, empathy, sentiment, reasons for actions, intent and more. Insights from XM Discover are used to build a more holistic experience management (XM) strategy and stronger relationships with employees and customers as a result.