About the Role:
We are seeking
a Corporate Trainer to develop and deliver training programs for Yardi’s
RightSource Affordable Housing team, supporting product and platform adoption
across multiple business units. In this role, you’ll collaborate with leaders
to identify learning needs, design training solutions, and conduct sessions
that empower employees and clients to effectively use Yardi products. As a
subject matter expert, you’ll create and update course content, lead virtual
and in-person sessions, and support Go-Live implementations. This position
requires up to 45% travel to meet business needs.
What You’ll Do:
·
Decides
the best programs to train employees and/or clients to meet the needs of the
organization.
·
Motivates,
trains and assesses understanding for large groups of employees or clients.
·
Leads
training projects. Establishes project timelines and milestone requirements;
performs needs analyses; communicates project information; updates
cross-functional team members or clients; effectively engages individuals
needed to successfully complete projects.
·
Measures
the effectiveness of the training and has the authority and discretion to make
necessary revisions and communicate and implement across the corporate
enterprise.
·
Defines
learning objectives and organization requirements for education and then leads
the development and creation of course content to support objectives.
·
Ensures
training participants have assimilated knowledge, understand how to solve
problems that may occur using the software programs, provide guidance for using
the programs in concert with communicating with clients.
·
Evaluates
participant knowledge and skill-set ability through observation and
assessments.
·
Coaches
and mentors employees or clients during and after training workshops to ensure
a successful on-boarding processes.
·
Facilitates
instruction through: web-based course content, online webinars, face-to-face
instructor-led courses, Go-Live implementations/set-ups, individual phone or
face-to-face coaching sessions. Follows-up with training participants to ensure
full- utilization of software capability to ensure the successful transfer of
knowledge into practice.
·
Researches,
tests and designs training courses and presentations.
·
Determines
the most effective medium or mediums to deliver training or facilitate
presentations.
·
Provides
direction with respect to software set-up and implementation by gathering the
necessary information to provide value-added direction and counsel (e.g.,
Go-Live set-up/implementations/post Go-Live support).
·
Researches
and resolves software or product issues and when appropriate, escalates
unresolved issues to appropriate individuals for resolution.
·
Provides
employee team placement recommendations as needed to Managers, based on
assessed knowledge and soft-skill competencies.
·
Communicates
subject matter effectively by properly understanding the needs of the audience
and also targeting the sessions to meet their education level and skill.
·
Advises
and institutes best practices relevant to clients in the application of Yardi
products.
·
Responds
to employee and/or client product and software functionality and set-up
questions.
·
Determines
overall effectiveness of training delivered and makes improvements as needed.
·
Stays
up-to-date on new product enhancements, functionality, learning and development
best practices and industry changes.
Who You Are:
·
Bachelor’s
Degree in a related area (Business, Finance, Math, Computer/Engineering
Sciences, or product-related field).
·
Eight
plus (8+) years of training and curriculum/course design experience with strong
instructional design skills focusing on adult learners.
·
Five
plus (5+) years of experience leading corporate learning and development
projects.
·
Four
(4) years relevant industry, field or software training experience.
·
Demonstrates
initiative by going above and beyond what needs to be done without being told;
volunteers for challenging assignments; confidently initiates value-added
action independently; offers assistance to others without being asked.
·
Proven
ability to present to large groups and speak interpersonally with individuals.
·
Proven
ability to facilitate training sessions in a friendly, clear and effective
manner.
·
Ability
to lead and develop training to meet organizational initiates.
·
Ability
to make sound decision in identifying training solutions and proactively
resolving learner issues.
·
Proven
client-centered commitment and focus.
·
Proven
strong ability to meet critical deadlines and prioritize multiple tasks in a
fast-paced environment.
·
Collegial,
team-oriented disposition with the desire and ability to establish cooperative
working relationships with employees at all levels within Yardi, outside of
Yardi, and with clients.
·
Up
to 45% travel or as business needs dictate.
Ideal to Have:
·
Yardi
domain experience.
·
Industry
expertise in property management and accounting principles.
·
Project
management experience.
·
Supervisory
experience.
Real Estate runs on Yardi. About Us:
Yardi
pioneers the property tech industry by seamlessly blending 40 years of tradition
with forward-thinking innovation. We’ve created a team of over 9,000 employees
in over 40 locations around the globe dedicated to making great real estate
software products. We offer a dynamic work environment, comprehensive training
programs, and abundant opportunities for career growth.
Discover the Yardi Difference:
Yardi
is more than just a software company – we are dedicated to creating a positive
impact in our communities. Annually, Yardi extends philanthropic support to
organizations chosen by our employees. Our team has contributed to over 350
nonprofits globally, demonstrating our commitment to various causes and
communities.
Our
award-winning culture, consistently recognized by Glassdoor's prestigious
"Best Place to Work", fosters support, collaboration, and growth. We
prioritize your well-being with comprehensive benefits, including 100% paid
employee medical premiums, company profit-sharing plan, and flexible work
arrangements.
#TeamYardi #YardiCareers
Annual compensation range $84,800 - $95,400
All submissions for open positions
should be received through Yardi’s applicant portal, accessed from Yardi’s
corporate website.
EOE/Race/Gender/Disability/Vets
*sh
Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and...
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