Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

Are you passionate about using storytelling to achieve business results? Are you curious, creative and resourceful? Do you have a passion for making sure communications are relevant to your audience so you can cut through the noise to inspire and engage both employees and external audiences? If you answered “yes” to the above questions, keep reading!

Kyndryl’s Global Delivery Communications team is seeking a restless, devoted, and empathic individual to support communications for Kyndryl’s Delivery teams, with an emphasis on employee and executive communications. The Global Delivery Communications Senior Associate will be responsible for supporting or creating messaging and campaigns to engage and inspire employees to see themselves in Kyndryl’s strategy.

S/he will be a member of the Global Delivery Communications team, collaborating within Kyndryl’s Corporate Affairs and Global Delivery teams as well as with other functions and colleagues around the world.

The successful candidate will be jazzed by technology and culture change and skilled at balancing and prioritizing varied projects. S/he will be results-oriented and able to navigate the complexities of developing multi-channel communications that appeal to multiple audiences.


Who You Are

Required Technical and Professional Expertise

  • Candidate should have 4+ years of formal communications experience, including internal/employee communications.

  • Experience in content creation including written communications (such as intranet, surveys, mass mail execution, PowerPoint, speeches, blogs).

  • Experience using Microsoft tools such as Teams, SharePoint, Outlook, Stream, etc.

  • Quick to embrace contemporary communications approaches — to meet employees where they are.

  • Full professional fluency (verbal and written) in English and Spanish.

  • Flexible, with a strong work ethic.

  • Effective organizational skills to oversee multiple projects, timelines and stakeholders.

  • Ability to customize global messaging while maintaining message integrity.

  • Possess insight and knowledge of communications best practices and techniques.

  • Be empathetic with an understanding of how messaging may be received and interpreted by different stakeholders, with an ability to formulate clear and concise messaging even in sensitive situations.

  • Preferred Technical and Professional Experience

  • Experience working within IT services sector.

  • Experience working on a global team, across multiple time zones.

  • Experience in audience & metrics measurement and audience engagement.

  • Basic understanding of key technical concepts and terminology.

  • Proficiency in Adobe Creative Suite or similar.


Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.  

We design, build, manage and modernize the mission-critical...

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