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Job Title: Senior UX Designer 

Location(s):   Pune, India 

  

About Us  

 

SN Digital (SND) is a technology division of Springer Nature. Our work touches upon all areas of the business; this role is aligned with our Research division, where we are responsible for maintaining and delivering millions of articles used by researchers, scientists and students around the globe. 

 

There are about 350 of us in London, Berlin, Lisbon, Pune, New York, Madrid, Dordrecht and Heidelberg. We work in collaborative, multi-disciplinary delivery teams, developing digital products and services that answer user problems and support business goals. 

 

The work is interesting and meaningful. Our culture is collaborative and friendly. We encourage and support growth, both personal and professional. 

  

This is a terrific opportunity for friendly, inquisitive people who want to get involved in our work, who love to learn, who will embrace and develop our culture, and help make SND a place where people and ideas can thrive. 

  

We are intentionally looking to create teams that are diverse and inclusive. Diversity is the mix of culture, background, experience and personality that we all bring; inclusion is getting the mix to work better together. We want every member of our teams to contribute to our common goals while respecting each other's skills, knowledge and needs. 
 

 

About the Role 

We're looking for a senior user experience designer who can help our team design tools and services within the Monetise domain.  

 
The Monetise domain is responsible for driving revenue by connecting the needs of our users with the products and services we can provide.  Springer Nature sells books, ebooks, and digital subscriptions to business and consumers. We also support Licensing of books for Institutional use, as well as selling services that support research authors, such as Scientific Editing and Academic Translation. 

 

The job is based in our Pune hub, with team members also in Berlin(Germany), London(UK) and Lisbon (Portugal). We offer a mix of remote and in office working. You'll be part of our bigger community of UX practitioners located in the above locations and a few more. 

 

Visit sndigital.springernature.com to learn more about who we are and what we do. 

 

Responsibilities 

You will: 

  • Recognize and articulate end-user problems, pain points, challenges and opportunities within the domain. 

  • Create well thought through, low-fidelity diagrams that explore ideas and solutions across user flows and customer journeys. 

  • Develop concepts from wireframes through to mid-fidelity mockups as well as interactive prototypes and present solutions to the team while taking on feedback and iterating based on insights. 

  • Support organising, planning, and conducting research activities. 

  • Create a culture of sharing findings within the project, programme, and design teams. 

 

What you'll be doing 

You will be a champion for the customer, creating experiences that align with the domain vision and deliver user-centered design solutions. 

Within 3 Months you will:

Get settled: 

  • Learn about the Springer Nature group, our technology division and the various domains. 

  • Understand the Monetise domain, meet stakeholders and grasp the background and context of various projects. 

  • Begin to work with the team UX Lead and get to know your design peers/community. 

  • Research - Familiarise yourself with what has been done till date, gathering the context and history of it. 

  • Design - Familiarise yourself with the existing process and make contributions. 

 

By 3-6 months you will:

Be involved: 

  • Research - Helping plan and conduct usability testing. 

  • Design - Delivery, prioritisation, reviews and critique. 

  • Collaborating regularly with the UX Lead, UI Designer, UX Researcher, Content Designer, and other members of the team. 

  • Provide design direction to your team. 

  • Actively participate in the UX community. 

 

By 6-12 months you will: 

Make an impact: 

  • Research - know where there are gaps and assumptions. You know the relative risk and potential effort of each that is clearly laid out in a plan for the foreseeable future. 

  • Design - is informed by research and the design system, any new elements and insights are fed back into the design system. 

  • Be involved in strategy planning sessions that help shape the product and its direction, by being the voice of, and expert on the user, through your design and research work. 

  • Be proactive within your team, with the wider UX community and beyond. 

 

 

About You 

  • You have an appropriate number of years of UX Design experience in a senior-level capacity with at least 1 year of experience working on an e-commerce or payments related application. 

  • You have a design portfolio (website or PDF) demonstrating critical thinking, analysis and sound decision-making as well as diverse UX methods and techniques. 

  • You enjoy getting involved with every stage of the UX lifecycle. 

  • You have experience working with stakeholders and non-designers and have an empathetic, articulate and open communication style. 

  • You like working in a collaborative (remote and in-person) team, where there is collective ownership of the product. 

  • You know your strengths and recognise opportunities to learn and improve. 

 

Having a good command of English is important; collaboration is important in our day to day work, so being able to communicate your ideas and understand others’ is key. 

For all roles in all locations, we offer a competitive, industry-benchmarked salary.  

To find out more about the package provided at each location, please visit  https://wd3.myworkday.com/springernature/

Internal applicants: We encourage that you speak to your manager once the interview process has started. At the point of offer acceptance, it is required that you inform your manager.  If for any reason you’re unable to do so, please contact HR who can provide guidance as required.

At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversi…

For more information about career opportunities in Springer Nature please visit   https://wd3.myworkday.com/springernature/

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