Job Description Summary
The Sr Enterprise Application Engineer Concur Configurator is responsible for configuration and administration of the GE HealthCare Concur environment. As a Concur certified administrator, you will manage all changes in GE HealthCare’s Concur system. This role will oversee successful daily operation, development, and enhancements in support of the Travel & Living application.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities
In this role, you will
- Demonstrate technical and functional knowledge of the Concur Expense System to perform administrator tasks, which require an advanced understanding of the Concur Expense Reporting tool. This includes tasks such as, configuration of audit rules, general ledger account changes, system extracts and file import monitoring, expense type creations, delegation assignments, etc.
- Responsible for the full configuration of GE HealthCare Concur sites. Where applicable, rolling out expense to additional business units, modifying workflows, creating new data entry fields, etc.
- Work on integrations and job scheduling as needed and support development and management of Travel & Living applications.
- Support GEHC Concur development, testing, system go-live, and rollout for Travel & Living applications.
- Provide support for escalated application issues, including diagnosis and resolution of technical problems of moderate scope and complexity ensuring the root cause of the problem is addressed.
- Identify, report, track, resolve issues and offer suggestions for system/process improvement.
- Support with special projects and daily requests.
- Able to create, modify and implement test scripts and training materials related to Concur system enhancements, customizations, or new module implementations as required.
- Work with Concur support, both technical and audit on various subjects.
- Proficiency and expertise in assisting with developing and interpreting policies and resolving issues.
- Able to demonstrate project management skills and meet all milestones and timelines. Handles individual deliverables with minimal supervision guidance and coordinates with others as necessary.
- Evaluate requests for enhancements and determine potential impacts with the current system design/configuration.
- Provide support and maintenance of existing customizations and application functionality.
- Triage/debug production issues (Data, Code, Performance, Security, etc.), identify root cause and corrective actions.
Education Qualification
- Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with minimum 8+ years of experience
- SAP Certified Administrator Professional - Concur Professional Expense
Desired Characteristics
- Demonstrated ability to quickly understand new concepts and analyze system deficiencies
- Passionate about security and the quality of the applications they support
- Organized, thorough, and detail oriented
- Collaborates well with others to solve problems and actively incorporates input from various sources
- Eager to learn, shares ideas, encourages and accepts feedback well
- Strong analytical skills – strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions; anticipates obstacles and develops plans to resolve
- Interested in current and emerging technologies
- Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes from the customer's viewpoint
- High level of energy and enthusiasm, with the ability to thrive in a dynamic, fast-paced setting
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees
Additional Information
Relocation Assistance Provided: No
As a leading global medical technology and digital solutions innovator, we enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and...
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