Technical Support Professional Engineer with French / Italian

As a Support Professional - Engineer you have a key role in helping Milestone to achieve its goal of delivering great customer and partner experience. The Support Team must demonstrate an in-depth understanding of the features, technical proficiency, and excellent customer-facing skillsets. Technical Support is typically the first point of contact for Milestone Partners, and therefore plays a key role in helping Milestone achieve its mission of providing excellent Customer / Partner knowledge and satisfaction. Technical Support delivers responsive and reliable solutions to Milestone Partners through application of knowledge of Milestone organization, services, and products. You will support the EMEA Sales & Technical Operations team, by educating and training Milestone Business Partners and empowering the Milestone community by growing their expertise in designing and implementing Milestone solutions.