Sales Engineer

Your Role In Action

• Play a key role in Relativity’s efforts to acquire and grow accounts through virtual and in person technical sales consulting - Serve as a subject matter expert and consultant for internal and external stakeholders. Participate in sales calls and meetings with account executives and partners. Assist with, and/or lead, presentations and standard product demonstrations. Drive the Sales Engineering team’s collaborations with partner marketing departments and account executives to upskill our partners’ selling ability.
• Support Relativity’s RFx and third party risk assessment workflows - Capture prospect/customer requirements. Collaborate with sales to write sales proposals detailing how Relativity’s solutions will address business needs. Develop expertise in Relativity’s security postures. Help educate our partners on our RFx and TPRA best practices.
• Intake and communicate product feedback - Deliver feedback to the product management team based on prospect or customer feedback, product issues, field deployments and generally observed market trends.
• Serve as customer facing Relativity evangelist – Collaborate on necessary documentation, presentations, and build product demonstrations to teach clients about Relativity functionality and the value proposition. Attend and present at industry events, such as field enablement, in support of product expertise. Author content surrounding industry trends and best practices.
• Demonstrate, develop and maintain subject matter expertise in product and industry - Develop expert knowledge of Relativity product suite by consulting internally with teams and other resources, individual study, future product enhancements, and added features. Achieve Relativity Expert status and obtain other associated Relativity Certifications.
• Understand sales process as it relates to Relativity's overall strategies and objectives - Learn and understand the Relativity sell strategy, particularly as it relates to our partner segment. Collaborate with account executives to identify pain points in partner sales initiatives and work to address them.

Your Skills

• • Experience supporting end to end e-discovery solutions, including a technical understanding of Relativity
• Strong sales orientation and a positive, service-oriented personality
• Five years of experience supporting SaaS applications, including four or more years in sales engineering, client services or consulting
• Relativity Certified Administrator (RCA) required
• Relativity Expert status preferred, otherwise ability to obtain Relativity Expert within 12 months of employment
• Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
• Attention to detail, plus analytical and problem-solving capabilities
• Ability to travel 25%
• Ability to multitask and self-manage workload

Compensation

• Relativity is committed to competitive, fair, and equitable compensation practices.  
• This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus target of 10%, and long-term incentives. The expected salary range for this role is between $99,000 and $149,000. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.