Your opportunity
New Relic is looking for a Principal Technical Program Manager to join our outstanding Engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of large cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of cloud, engineering, software, and systems development life cycles.
What you'll do
- Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly.
- Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.
- Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals.
- Drive effective communication, collaboration and commitment across multiple disparate groups with competing priorities
- Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project.
- Facilitate productive meetings from small (3-5 people) to large (100 people or more).
This role requires
- 10+ years of experience working on a software development team as a TPgM or engineering manager
- Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience
- 8+ years in project and program management
- 8+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
Bonus points if you have
- Can anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
- Can drive programs with a significant amount of ambiguity and facilitate definition and clarity
- Strong technical and problem-solving skills
- Excellent written and verbal communication skills
- Inquisitive with technical and business skills to understand, test, and challenge while working harmoniously with the business and technology owners
- An understanding of distributed and service-oriented architectures.
- A good understanding of the New Relic platform and it’s capabilities
- Experience working with remote & distributed team
- Background or knowledge of SRE, operations, or cloud services (AWS, Google Cloud or Azure)
- Prior experience with high growth companies
