Workflow & ServiceNowスペシャリスト

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Notesや現行グループウェア、その他自社カスタマイズWFツールからのServiceNowやWF系サービス・ソリューションへの移行、ServiceNowの導入による運用高度化などのニーズが増加しています。また、今後も特にServiceNowを活用した標準化・高度化へのお客様の期待はさらに大きくなると考えており、キンドリルとしてお客様をより一層強力にご支援していくために当該人材を募集します。

現行グループウェア、ツールからServiceNow等への移行を検討する案件において、ソリューション検討等の提案活動や移行プロジェクトにおいて技術的な観点でのリードとして案件を推進する。デリバリーのプロジェクトについては要件定義から移行までの構築プロジェクトの技術リードが主な役割となる。（構想策定に関するプロジェクトの対応もある）

Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget.

As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation.

At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients.

Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.

Who You Are

【必須】
・ServiceNowもしくは各種ワークフローシステムの導入・実装のプロジェクトにおけるリーダー経験
・システム導入・構築プロジェクトにおける各フェーズの経験（プロジェクトの開始から終了まで）
・プロジェクトマネジメントの一般的なスキル
・コミュニケーション能力（プロジェクトにおいて直接お客様のリーダーとの交渉・調整ができる、組織を超えた協業ができること）
・チームビルディング能力

【歓迎】
・構想策定など上流工程の経験
・ServiceNow関連の資格
・PMPなどプロジェクトマネジメントに関する資格
・英語

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Solid understanding of Data Center mainly Systems, Storage, Networking & Security, Application & Databases
• Understanding of Systems and Solutions Architecture
• Hands-on experience & learning with Data Center technologies, Cloud Software, and interoperability

Preferred Technical and Professional Experience

• MS Project or other Project Management software
• Excellent written and verbal communication skills
• Ability to interact confidently with stakeholders of all levels

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.