Associate Director, Talent Supply Chain Transformation

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

In this role, you will support team members across Talent Supply Chain Transformation and Operations by creating strategies to support the adoption of changes required by a project or initiative.

You will co-create and/or lead the creation of assets by providing input, documenting requirements, and/or supporting the design and delivery of required changes.

You will also be responsible to facilitate change management activities with cross-functional team members and stakeholders to understand and ensure adoption of the transformation; leading and implementing change initiatives related to business processes and technologies, supporting change management at the organizational level.

Specific areas of focus will include any/all of the following:

• Support the design, development, delivery, and management of communications, process documents, and job aids
• Coordinate efforts with the Kyndryl HR Change Management teams to define and integrate change across Kyndryl and tie to the broader HR Change strategy
• Evaluate and ensure user readiness
• Define and measure success metrics and monitor change progress, tracking and reporting any issues or areas of concern
• Manage the change portfolio and stakeholders effectively
• Apply a structured methodology and lead change management activities
• Provide direct support and coaching to key stakeholders and front-line managers of others as they help their direct reports through transitions
• Conduct impact analyses, assess change readiness and identify key stakeholders

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career.  We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.  One of the benefits of Kyndryl is that we work with customers in a variety of industries. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

To be successful in this role, you will have the following experience and expertise:

• 7+ years of experience in Change management with exposure to Talent Supply, HCM or Workforce related process changes or transformations
• Proven experience of consulting to business leaders and designing, developing, and implementing organizational capability solutions.
• Demonstrated ability to clearly articulate messages to a variety of audiences and establish and maintain strong relationships
• Strong consulting skills with proven ability of interfacing with senior business leaders and the ability to develop and maintain effective relationships with a broad group of stakeholders to foster trust
• Measurement skills related to assessment of information, initiatives, and strategies
• Proven experience delivering effective plans that deliver against our strategies, on time, on budget
• Organized with a natural inclination for planning strategy and tactics
• Ability to work with and establish credibility in subject matter areas and influence at all levels of the business
• High degree of integrity in dealing with sensitive business information
• Must be a team player and able to work collaboratively with and through others, be flexible and adaptable; able to work in ambiguous situations
• Excellent active listening skills, Effective presentation development and facilitation skills

Preferred Experience:

• BA or BS Degree in Business Administration, Communications, Talent/Organizational Development, Human Resources, or Industrial/Organizational Psychology
• Change Management Professional and/or Project Manager certification
• Previous consulting experience and/or knowledge of the professional services industry is an advantage
• Experience with Workday Projects, Professional Services Automation (PSA), Workday Recruit, and Workday HCM (Position Management)

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.