Unified Communications Engineer (Fixed-term assignment)

At The Coca-Cola Company, we're looking for individuals who understand the fundamentals and principles of technology and want to solve business problems on a global scale. As the Business Analyst you’ll be responsible for evaluating technology products available in the marketplace, analyzing compatibility, expandability and ease of use.  Making recommendations to management based on cost/benefit findings and participating in the development and customization of products which support our goals of becoming a platform-driven organization and drive our growth aspirations. We are looking for people that have a passion for building relationships, will be proud to be a representative of our brands, are results driven and have a deep understanding of trends and technology advancements.  

What You’ll Do for Us 

• Develops deep understanding of problems that our business is facing and be the SME in resolving them with technology and coordinate the analysis of proposed projects (high-level project descriptions) with technology service providers (e.g., application development or infrastructure service providers) in order to determine resource requirements (people, hardware, software) and develop the project plan. 

• Coordinate execution and implementation of approved projects within area of responsibility in order to execute the plan, including building mock-ups and wireframes to illustrate how products could work and iterate with end-users during the product development process. 

• Orchestrate the deployment of resources (e.g., people, infrastructure, financial, informational) from Coca-Cola (e.g., client, internal service providers) and third parties in order to ensure successful project completion.  

• Create a communications plan to ensure frequent, accurate and timely communication to all stakeholders and to solidify commitment to the project plan.  

• Establish project goals and milestones to ensure the project is on-time, on-budget and meets the customer’s specifications. Monitor plan and execution progress to resolve any plan variances and provide accurate communication to stakeholders. 

• Builds outstanding products using product management: understand your user, their pain points, and build a roadmap for a solution that can solve that problem and set good goals and KPIs/metrics to make sure that the team is able to meet targets. 

• Writes application and database codes based on business requirements or user stories, architectural requirements, and established coding standards, determines methods to validates code against business and architectural requirements. 

Qualifications & Requirements 

• Bachelor's degree in Computer Science/Business Administration/Engineering/Management Information Systems, or related degree field is required, Master’s degree is preferred.  

• 4+ years' experience in Information Technology for a large global company.  

• Project Management experience doing the following: manage projects to ensure successful delivery (on time, within budget, meeting agreed upon success criteria) by establishing clear goals and accountabilities; developing project plans and allocating resources; identifying potential issues/risks and developing contingency plans.  

• Owning business relationships with internal clients 

• Management consulting experience in the technology field, Digital solutions or platforms implementation, Agile Methodology, Kanban. 

What We Can Do For You 

• Innovation & Technology: The ability to work with an award-winning team that is on the cutting edge of innovation. 

• Exposure to World Class Leaders: Availability to global technology leaders that will expand your network and exposure you to emerging technologies and techniques. 

• Agile Work Environment: We embrace agile, with management that believes in removing barriers, so you are empowered to experiment, iterate and innovate. 

Skills:

Problem Management; Vendor Management; Voice Systems; SaaS Applications; Video Systems; Call Center Technologies; Scripting; Data Privacy

Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.