Medical Billing Technician

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights.

The Xacte division offers an innovative medical billing solution, that empowers healthcare professionals, medical clinics, and billing agency partners through a distinctive synergy of expertise and technology.

Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently.

What you can expect when joining the team

As a member of the medical billing operations team, you will be responsible for handling the entire medical billing cycle for our clients on a biweekly basis. You will participate in all tasks of your team while having full responsibility for certain files. This position requires a minimum of two days a week in our Quebec or Montreal office.

Your daily life

In your day to day, you will be led to:

• Validate the medical billing entries made by our general practitioner clients using the most efficient medical billing software in the province;
• Write client file follow-ups;
• Verify account statements, analyzing errors, and reissuing unpaid claims;
• Ensure impeccable customer service, whether through messaging or phone calls;
• Prepare various reports to ensure the management of the complete medical billing cycle;
• Participate in continuous internal training on medical billing;
• Perform any other related tasks.

Your profile

Are you a professional, courteous person who values quality customer service? Are you an autonomous and proactive individual who enjoys managing multiple files simultaneously and working collaboratively towards common goals? Are you looking for a friendly work environment and to join an amazing team? The sky is the limit! If you have:

• A college diploma in office administration, administrative technology, or a combination of relevant education and experience;
• Experience in RAMQ medical billing (a major asset);
• Proficiency in the Microsoft Office suite;
• Familiarity with web and mobile applications, as well as ease with technology and computer tools (e.g., Trello, Intercom, Gmail, Slack, Dropbox, etc.);
• The ability to manage priorities and handle stress during peak periods;
• A strong sense of responsibility and prioritization;
• Since you will be interacting with our clients, many of whom are English or French speakers, proficiency in both English and French (spoken, written, and reading) is required.

Petal’s position on remote working

In our opinion, a company cannot claim to be modern, innovative and have the well-being of their team at heart, without attempting to integrate remote working to the level that their business model allows them to. Post-pandemic, Petal employees will continue to benefit from the option of teleworking permitted by the nature of the position and the smooth running of operations.

Our benefits

• A signing bonus of $1,000 for your remote work set-up;
• Compensation that recognizes your contribution;
• 4 to 6 weeks of paid vacation per year;
• 5 paid personal days per year;
• A group RRSP / DPSP plan with employer contribution;
• A complete group insurance plan, from day 1;
• An annual wellness allowance of $250;
• Access to the Lumino Health™ telehealth application.

Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.