MS Engineer - Security (Firewall/Checkpoint)

Make an impact with NTT DATA
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Your day at NTT DATA

The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group.

The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests.

The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required.

What you'll be doing

Key Responsibilities:

• looking for 2+ years of experience in Network Security domain.
• Experience with Firewall devices.
• Firewall Replacements End of Life hardware.
• Verification of Bill of Material, receive/Inspect/Burn-in the newly received hardware
• Identify power requirement, cabling and space requirements for the hardware
• Create a low-level design documentation, including host names as per Naming Convention Deployment Guide Lines (DGL), Interfaces Mapping,
• Review Networker and iServer for the End of Life (EOL) devices to be replaced
• Review Switches and Routers for port availability and check routing configuration, etc. (consult with GNS Engineering)
• Develop a Cable Patch schedule for the Firewall Cluster
• Create and Prepare NetAppls entries
• Review Console cabling setup for the new devices
• Create Service Now Request to Rack/Stack and cable devices
• Verify Console Access of the newly installed devices
• Check the OS version of the new Firewalls.
• Build the Firewalls with the proper OS as per DGL.
• Create the base configuration for the Firewalls
• Create Service Now Change request couple of weeks in advance to provide application owners time to support pre & post testing
• Attend CAB Meetings to support Changes by Local DB Party
• Finalize pre-prod configuration of the firewalls.
• Bring the firewalls into pre-production status
• Cutover the new Firewall Cluster as per DGL
• Install the Firewall Policies on the new Firewall Cluster
• Perform failover & stability tests of the new setup
• Wipe clean configuration from old devices and remove from datacenter
• OS (Operating system) upgrades
• Co-ordinate with PM on all activities related to OS upgrade and Testing
• Co-ordinate with Application Owner to perform Pre and Post Testing
• Create Service Now Requests to upgrade the Firewall OS from R80.40 to R81.20  or any new version as dictated by Engineering and agreed by PM using the CDT tool
• Attend CAB Meeting to ensure changes are approved
• Contact Application Owners to perform pre and post testing
• Perform the cut over and upgrade the Firewall OS
• All firewall changes must comply with DB 4-eyes process and be accepted by engineering.
• Sign off from Network Operations and clients must be obtained before closing change, where applicable.
• 
  Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidate’s qualification for the role..

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.