Your opportunity
As a Director Enterprise Systems, you will work with our team to transform our company's tech stack and internal systems by overseeing projects, resourcing, and delivery processes. You will also be responsible for working closely with the customers, consulting team, developers, and management to ensure project success from kickoff to go-live.
This is a remote-based role that requires excellent communication skills and the ability to use video calls, Slack, Zoom, and other asynchronous communication tools.
What you'll do
- Being responsible for the deliverables, schedule, and quality of the project
- Planning and managing team goals, project schedules, and new information
- Supervising current projects and coordinating all team members to keep roadmaps on trac
- Communicating with Business Stakeholders about project requirements, scope, progress, and risks
- Running the daily stand-up for team status and blocker updatesIdentifying and creating overall team efficiencies
- Evaluating potential roadmap problems and developing solutions
- Deescalating customer issues effectively and timely
- Generating excitement and recognition of team accomplishments
- Act as liaison between customers and leadership to provide feedback on new feature developments
- Other duties as assigned
This role requires
- Participation in each phase of at least 4 full Salesforce / Integrations/Billing lifecycle implementations
- At least 10 years of Salesforce/ Integrations/ Billing lead or project management experience
- Experience managing IT projects dealing with the Software Development Life Cycle (SDLC)
- Strong organizational and communication skills
- Document management and ability to use project management tools
- Time management skills with the ability to meet deadlines and willingness to communicate with the customer effectively
- Excellent verbal and written communication skills
- Strong problem-solving aptitude and analytical mind with business acumen
- Detail-oriented, goal-driven, and self-motivated
- Experience working as part of a remote team
- Ability to solve problems creatively and effectively
- Independent and enjoys process optimization
Bonus points if you have
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