Nas
Hajia
Security Architect, Director at Okta
"Guiding the Guide: Influence in Crisis Mode"
"Guiding the Guide: Influence in Crisis Mode"
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Session: Guiding the Guide: Influence in Crisis Mode
This session explores the essential skills needed to effectively influence leadership during recognized crisis situations. The talk covers four main areas: understanding roles, people-centric influence, technology expertise, and process navigation. It begins by exploring the different roles in crisis management and emphasizes which roles can best influence decisions and in what capacity. Attendees will learn the importance of understanding what motivates the stakeholders—whether it’s revenue protection or incident containment—and how aligning with these priorities enhances influence. The session explores that on top of technical preparedness, it’s important to build trust and credibility long before a crisis hits.Finally, it examines how process limitations can be navigated under pressure by focusing on realistic decisions that respect constraints and timelines. This talk provides actionable insights for professionals looking to guide leaders through crises with confidence and clarity.
Key Takeaways
- Influencing techniques
- Crisis Management
- Empathy and the human lens
Bio
Nas initially started in R&D and quickly found her way to the realm of information security and data protection when she noticed the gap in security practices in research environments. She has experience as the security architect for both large enterprise-wide solutions as well as client-focused product security solutions in different financial, research, telecommunications, and data services industries.Nas lives in the Bay Area, is an avid camper and proud plant parent and also has a side interest in debates.
