Utilization of Data science and Machine Learning in the retail industry by Ananya Misra

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Utilization of Data Science in the Retail Industry

Introduction

Hello everyone! My name is Anania. Today, I'll be discussing the impact and application of data science in the retail industry. I am a data scientist at Seven Learning, a Berlin-based company specializing in using cutting-edge machine learning to help retailers optimize prices.

Why Concentrate on Retail Industry?

Data science has a significant influence on a wide range of industries. In sales and marketing, we notice an increase in the revenue growth from AI-based use cases in marketing, sales, product and service development, and supply chain management. Most noteworthy is the effect in sales and pricing prediction, likelihood to buy forecasting, and customer service analytics.

Data Science Applications in Retail

  • Price Optimization: Using data science, we can answer questions like how retailers can set their prices to increase revenue while keeping customers happy.
  • Personalized Marketing: It allows retailers to use knowledge of the items a customer likes and dislikes to attract them with potential interesting offers.
  • Fraud Detection: Helps in identifying and mitigating potential frauds.
  • Augmented Reality: Recent tech advancements like AR are being used by stores like IKEA to virtually showcase their products in customer's living spaces.
  • Customer Sentiment Analysis: Analysing customer data can give us insights into how the customer feels about a product or service.
  • Recommendation Systems: These systems recommend new products based on your potential purchasing behavior.

Types of Retail Data

We can gather various types of data in retail. This can be sales data, consumer data, or inventory data. Sales data could include price, quantity, and items sold. Consumer data could include behavioral data, click-through rates, items brought and sold. Real-time inventory data is available in stores and warehouses thanks to sensor technology.

The Role of Machine Learning in Retail: XGBoost Example

One popular machine learning algorithm, XGBoost, excels in sales prediction and can be optimized by incorporating the errors of the previous models. This iterative "boosting" process relies on combining several simple models to create a more robust learner.

XGBoost works by connecting various weak learners, individual decision trees in this instance, to create one strong learned model. Each tree tries to reduce the error of the previous tree. The new learner fits the errors, or the residuals, of the previous step, improving the model sequentially.

Hyperparameters of XGBoost

The four main hyperparameters of XGBoost are learning rate, max steps, alpha, and the number of estimators. These control and adjust the weighting of the estimators, prevent overfitting, and specify the model's build.

Advantages of XGBoost

  • Parallel Processing: XGBoost utilizes the power of parallel processing using multiple CPU cores.
  • Regularization: Uses different regularization penalties to avoid overfitting.
  • Nonlinear Data Patterns: Can detect and learn from nonlinear data patterns
  • Cross-Validation: For unbiased training and evaluation, XGBoost allows the user to run cross-validation at each iteration of the boosting process.

Conclusion

In summary, retail industry trends show the growing incorporation of data science and machine learning models in decision-making processes. With the ability to generate more accurate predictions, improve inventory management, and provide personalized customer experiences, these contributions can be pivotal in determining a retailer's success.

Questions and Discussion

Feel free to connect me on LinkedIn if you have any questions or if you're interested in opportunities at Seven Learning. We're always looking to expand our team with talented individuals passionate about data science in retail.


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