Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies. Manages non-exempt/exempt individual contributors and/or supervisors. Has accountability for results of a major program in terms of cost, direction and people management. Provides guidance on process improvements and recommends changes in alignment with business tactics and strategy for area of responsibility. Plans, manages and monitors operational/tactical activities of Staff. Staff members'work may involve strategic issues. Recruits and supports development of direct staff members. Typically reports to MG2 or Director.
Additional guidance/criteria:
- Manages and controls activities within a single country or a sub-region which is part of a larger geographical Region.
- Manages at least 4 employees and typically between 8 and 15 direct reports. Span of Control guidelines may differ from these numbers.
- Demonstrate in-depth knowledge of organization, policies, products, markets and processes.
- Demonstrate business, technical or functional knowledge at the mastery level.
- Demonstrate administrative or operations knowledge.
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