Project Manager Technical Documentation

Job Description:

Objective of the role

As a project manager for the Product & Solution Documentation team you are responsible for planning, managing and administrating documentation projects and the respective resources. You are ensuring documentation is delivered in expected scope, in quality and on time. You will also plan and drive strategic initiatives such as data-driven documentation evolution.

You will work very closely with the existing project manager role in the team, with our technical writers and with stakeholders from Engineering & Innovation, Product Management, Marketing, Presales, Support and Alliances.

Focus Area

As a key member of SUSE’s Product and Solution Documentation team your responsibilities include:

• Planning software documentation projects in collaboration with the respective project managers and product owners.

• Planning solution documentation projects in collaboration with Support, Presales and Alliances.

• Creating, managing and executing project plans for all documentation projects

• Keeping track of workloads, resources, and deadlines .

• Ensuring documentation is delivered in excepted scope, in quality and on time.

• Fostering collaboration with other documentation-producing departments within SUSE to find and use synergies.

• Planning and managing strategic initiatives that will shape the future of documentation at SUSE.

• Analyzing surveys, web access data and monitoring the IT documentation landscape.

• Technical writing.

About You

Potential candidates must

• have an analytical and process-oriented mindset.

• be open for change and innovation.

• be excellent team players.

• have excellent skills in relationship building and need to truly engage with stakeholders and peers.

• demonstrate experience and success in communication and negotiation

• bring a high degree of quality awareness and customer focus.

• be an excellent team player with a high degree of self-management and autonomy at the same time.

• bring a solid understanding of open source software and processes.

• be ready to dive into the diversity of SUSE products and solutions.

• love to work in an expanding, growing and fast changing market.

Required Education and Experience

• University degree in technical writing, documentation management, or information management (or comparable professional experience).

• Minimum of 2 years of experience as a project manager in the IT industry, ideally in technical writing.

• Strong knowledge of documentation tools and processes.

• Technical writing experience.

• Web data analysis skills (Google Data Studio).

• Solid Linux skills (incl. command line).

• Good knowledge of DocBook XML, AsciiDoc and Git (incl. GitHub/GitLab).

• Fluent written and verbal communication in English.

What we offer

You will work in a diverse team of highly motivated, skilled, and experienced members located at multiple locations around the globe. The team is known for an excellent team spirit and a helpful, considerate and friendly working atmosphere. In your role you will actively participate in shaping future strategies, plans, and processes for the team.

Job:

Engineering Services

SUSE, the world’s largest independent open source software company, powers digital transformation with true open source technologies for the enterprise that simplify, modernize and accelerate traditional, cloud and edge solutions. SUSE collaborates with partners, communities and customers to deliver and support solutions that enable mission-critical business outcomes. SUSE’s container and cloud platforms, software-defined infrastructure, and artificial intelligence and edge computing solutions allow customers to create, deploy and manage workloads anywhere – on premises, hybrid and multi-cloud. For more information, visit www.suse.com.