Endpoint Security Specialist – Microsoft Defender Suite

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Responsibilities:

• Continuously monitor Microsoft Defender Security Centre for alerts, threats, and anomalies across devices.

• Assess and prioritize security alerts based on severity and business impact.

• Incident Response a. Investigate and respond to security incidents related to malware, ransomware, phishing, and other endpoint threats.

• Perform root cause analysis and implement remediation measures for detected threats. c. Collaborate with the incident response team to handle complex or high-severity incidents.

• Proactive Threat Hunting a. Leverage threat analytics and endpoint data to proactively identify potential vulnerabilities or risks.

• Utilize advanced threat hunting capabilities within Microsoft Defender for Endpoint to detect suspicious activity. Endpoint Security Maintenance

• Maintain and fine-tune endpoint security policies and application control settings.

• Regularly review and update exclusions, rules, and configurations to optimize performance without compromising security.

• System Updates and Patch Management a. Ensure Microsoft Defender components and endpoint devices are up-to-date with the latest security updates and patches.

• Collaborate with IT operations teams to schedule and deploy patches with minimal impact on business operations.

• Endpoint Protection Optimization a. Regularly review endpoint configurations to balance performance and protection.

• Manage device-based encryption (e.g., BitLocker) to ensure data security. Compliance and Reporting

• Compliance Assurance a. Ensure endpoint security policies align with organizational policies and regulatory requirements.

• Conduct regular reviews and audits to verify endpoint compliance with standards such as ISO 27001, GDPR, or internal security guidelines.

• Reporting and Documentation a. Generate periodic security reports highlighting trends, incidents, and mitigation efforts. Digital Workplace Services - Endpoint Security Specialist – Microsoft Defender Suite Job Description

• Maintain documentation for endpoint security policies, configurations, and processes to ensure consistency and compliance.

• Provide support to end-users for security-related issues, such as device encryption failures, blocked applications, or false positives

• Coordinate with IT support teams to resolve escalated endpoint security issues efficiently.

• Conduct regular user awareness training sessions on endpoint security best practices, such as avoiding phishing attacks and handling suspicious emails or links. Continuous Improvement

• Stay informed on the latest cyber threats, vulnerabilities, and updates within the Microsoft Defender suite.

• Recommend and implement improvements to the endpoint security strategy based on evolving threats.

• Collaborate with other security, IT, and business teams to integrate endpoint security with overall organizational security strategies.

• Evaluate and propose enhancements to endpoint protection using feedback and insights from BAU operations. Tools and Technology Management

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• Bachelor’s degree in Cybersecurity, Information Technology, or a related field (or equivalent experience).

• years of experience in endpoint security, with expertise in Microsoft Defender for Endpoint and related tools.

• Strong understanding of Microsoft Endpoint Manager (Intune) for endpoint policy management.

• Familiarity with endpoint-specific compliance requirements in the airport or aviation industry.

• Proven experience in managing endpoint security for an organization of similar scale (1,000+ users)

• Familiarity with Windows and macOS environments for endpoint security purposes.

• Excellent troubleshooting skills and ability to work under pressure to resolve issues.

• Good communication and documentation skills

• . Experience with data compliance and governance policies.

• Certifications in Microsoft Defender suite or related technologies will be an advantage.

• Knowledge of Windows registry including knowledge of modifying system registry to support

• Strong in Communication skills, with both verbal and written in English.

• Should have good knowledge on ITIL Process.

• Should have no constraints to work in shifts

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

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