The Mellon Foundation (“Foundation”) is a not-for-profit, grant making organization that believes that the arts and humanities are where we express our complex humanity, and that everyone deserves the beauty, transcendence, and freedom to be found there. Through its grants, the Foundation seeks to build just communities enriched by meaning and empowered by critical thinking, where ideas and imagination can thrive. The Foundation makes grants in four core program areas—Higher Learning, Public Knowledge, Arts and Culture, and Humanities in Place—and through its signature Presidential Initiatives. The Foundation seeks a Director of Information Technology.
Summary:
The Director of Information Technology (IT) is part of a dynamic, people-centered technology organization responsible for the strategy, planning, coordination, management, architecture, security, and operation of all aspects of the Foundation’s IT environment. With an intrapreneurial mindset and a passion for leading transformative change, the Director of IT will lead the collaborative creation of a refreshed technology strategy and roadmap to ensure the effective and efficient use of technology to achieve the Foundation’s objectives.
Position Description:
Overseeing a team of 11, this position reports to the Chief Administrative Officer (“CAO”). The primary responsibilities may include, but will not be limited to the following:
- Develops and executes the technology strategy and roadmap for the Foundation in collaboration with key stakeholders and in partnership with the Chief Administrative Officer.
- Identifies and evaluates emerging technologies, trends, and innovations.
- Builds and maintains close business relationships with staff, vendors, consultants, and service providers to ensure alignment between IT strategy/expenditure and the Foundation’s overall business strategy.
- Maintains, evolves, and communicates standards, policies, and procedures to govern the use and management of technology resources and, in partnership with the Legal team, ensures the Foundation is compliant with security guidelines and all applicable laws.
- Manages the Foundation’s application portfolio and the full life cycle of software management. In collaboration with team members from across the Foundation and the Applications Manager: Identifies opportunities for process improvements and new tools; selects new tools and negotiates purchase and service contracts with vendors; oversees the development of project plans, schedules, and budgets; and leads effective change management, training, and adoption processes.
- Oversees the design, implementation, and maintenance of the Foundation’s technology infrastructure, including hardware, software, networks, and systems. Ensure scalability, reliability, and security of IT infrastructure.
- Defines and implements data governance frameworks, data security measures, and data analytics strategies. Fosters a data-driven culture and leverages data insights to drive Foundation decision-making and innovation.
- Provides leadership and direction to the IT operations team, ensuring the delivery of high-quality technical support services, including service desk and deskside support, with a focus on providing quality and enhanced support.
- Monitors system performance, resolves issues, and ensures uptime and availability of critical systems.
- Responsible for disaster planning and recovery of the IT environment, including testing and, if necessary, implementation.
- Drives digital transformation initiatives and in collaboration with the Communications team, oversees development and maintenance of mellon.org.
- Develops and manages the IT budget, ensuring efficient allocation of resources and cost-effective utilization of technology investments. Monitors expenses, tracks ROI, and identifies areas for optimization.
- Performs a periodic assessment of the IT environment compared to the evolving needs of the Foundation and makes recommendations for upgrades and/or other changes in the IT model.
- Directs staff and vendors in the processes related to the procurement, deployment and maintenance of hardware and break/fix services.
- Responsible for hiring and training IT staff, including overseeing assigned projects to IT team members, conducting performance evaluations of team members, and fostering growth and development of team members.
- Performs related duties and projects as assigned or requested by the CAO.
Required skills and experience:
- Four-year undergraduate degree. Bachelor’s degree in relevant field desirable.
- Minimum of 15 years of professional experience in the information technology field with the creation and development of enterprise-wide information technology including infrastructure and architecture, security, applications support and development, networks, telecommunications, and project management.
- Minimum of 5 years managing a technology environment of similar size and complexity as the Foundation’s environment.
- Demonstrated experience designing, implementing, and supporting cloud-based systems including Software-as-a-Service, Infrastructure-as-a-Service, and Business Continuity.
- Previous experience designing, reviewing, and deploying well-documented architecture for networks, core infrastructure and cloud-based assets preferred.
- Demonstrated experience in creating key operational metrics for senior management briefings, operational next steps, and project roadmapping.
- Experience conducting technology and product selections in a well-documented fashion and/or experience with RFP/RFI creation and review.
- Experience in interweaving cybersecurity operations within IT strategy.
- Previous experience managing or directing Information Security policy, Data Loss Prevention directives; Vulnerability Management and patching operations, and penetration testing execution and remediation desired.
- Certification in project management desirable along with a demonstrated project management track record.
- Preferred certifications in any of the following: CISSP, ITIL, CGEIT, CISM, CSM, MSCE, PMI-ACP, PMP
- Familiarity/knowledge of foundations and/or with grantmaking processes and/or foundation operations preferred.
Mellon Foundation is committed to providing compensation that is competitive and equitable within the philanthropic sector. The estimated salary range for this role is $400,000-450,000. The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, unique skills, credentials or experience that is expected to impact the candidate’s contribution to the role. We will also consider market data as well as the Foundation’s internal pay equity framework. Mellon is an equal opportunity employer and offers a generous total reward package that provides base salary as well as a comprehensive benefits program, and an excellent working environment.
Please note that Mellon maintains a hybrid work schedule, with three days/week in person at the Foundation’s Manhattan offices.
Candidates should apply by submitting a thoughtful cover letter describing fit for the position together with a resume (by Sunday, July 9, 2023) to here: Director of IT
The Foundation will consider each response carefully, but only contact those individuals it believes are most qualified for the position.
The Mellon Foundation (“Foundation”) is a not-for-profit, grant making organization that believes that the arts and humanities are where we express our complex humanity, and that everyone deserves the...
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